Wifi gets disabled when connecting Start 20

Joe1234235545345344

When I connect my TOMTOM 20 to my laptop (windows 10, using out of box setup, no custom firewalls/vpns, etc) it disonnects my wifi and creates a tomtom network adaptor in it's place. Any idea how to stop that?

YamFazMan

Hi
@Joe1234235545345344
Welcome to the site...
See post by User @Niall
Here... https://discussions.tomtom.com/en/discussion/990415/how-to-stop-your-device-from-killing-your-windows-wifi-network-connection

Safe Safe... ATB YFM

Joe1234235545345344

Hi and thanks for the resonse.
The "Disable upon wired connect" is no longer an option in Windows 10 so I cannot try that.
There's a link from a message from Oct 2016 that references a post you made but it leads to a page not found error.
The power management stuff is already done.
Basically the new network adaptor that appears takes over as the primary and disables the wifi adaptor. I have already tried setting the metric numbers as well but the tomtom still takes over

YamFazMan

Hi
@Joe1234235545345344

The Start 20 is a NAV 3 device and updates over USB
Are you by any chance using a Laptop or Desktop connected back to the Router via Wi-Fi ???
Could you connect hard-wired back to the router using an Ethernet Cable

ATB YFM

Joe1234235545345344

I am connected to a router via Wifi, which is why im posting this, because plugging in the TomTom disables my wifi adaptor. Connecting via ethernet cable isn't an option for me.