Annullation Speed Camera subscription 409xxx568

Tommy_W99

Cancel Immediately Unsubscribed Subscription 409xxx568 regarding Speed Camera Updates for TOMTOM GO 5000. I have not ordered the subscription and do not need it when I purchased new TOMTOM which includes speed cameras ..


Mod edit: Please don't post private or personal information on a public forum. Thanks!

DougLap

Hi @Tommy_W99

This is a customer based forum but hopefully one of the Mods on here can look into this tomorrow . If not then you need to use the Chat/ Email facilities as the phone line Customer Support facility is not available at the moment during the current crisis.

https://discussions.tomtom.com/en/discussion/1122389/customer-service-contact-details-during-covid-19-epidemic

Doug

DougLap

Hi @Tommy_W99

This is a customer based forum but hopefully one of the Mods on here can look into this tomorrow . If not then you need to use the Chat/ Email facilities as the phone line Customer Support facility is not available at the moment during the current crisis.

https://discussions.tomtom.com/en/discussion/1122389/customer-service-contact-details-during-covid-19-epidemic

Doug

VikramK

Hi @Tommy_W99
Welcome to the community!
It's a case of order cancellation and refund. So as Doug mentioned, it's best to contact the customer service.

I see two back to back orders for the same service(Speed Cameras).
Thanks, Vikram