I purchased new map but it doesn't appear in MyDriveConnect — TomTom Community

I purchased new map but it doesn't appear in MyDriveConnect

marcodinismarcodinis Posts: 2 [New Seeker]
Hey

Device TomTom Start 25
This device came with "Europa Ocidental", however it's outdated

I bought the map "Mapa da Península Ibérica (Portugal e Espanha)" two days ago (08/05/2020) and the order is now marked as complete.

How should I proceed to change the current map to this new one?

When I visit the MyDrive Connect using my account it detects the device but only gives me options to change the current map ("Europa Ocidental") to a smaller map, but no option to use the map I bought ("Portugal and Spain")

This is a bit urgent because I really need this upgraded map tomorrow.

Can someone please help me?
Thank you!

Best Answer

Answers

  • marcodinismarcodinis Posts: 2 [New Seeker]
    In the mean time I received the map!
    Thank you for your time @DougLap
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