At TomTom, we're all about helping you get around. That's why we use cookies to improve our sites, to offer information based on your interests and to interact with social media.
If you're OK with this, you can continue using our sites.
click here
Wir bei TomTom helfen Ihnen gerne, sich zurechtzufinden. Daher verwenden wir Cookies, um unsere Seiten zu verbessern, Ihnen Informationen basierend auf Ihren Interessen zu liefern und die Interaktion mit sozialen Medien zu ermöglichen. Wenn Sie damit einverstanden sind, können Sie unsere Seiten weiterhin nutzen.
klicken Sie hier
Chez TomTom, nous vous aidons en toutes circonstances. C'est pourquoi nous utilisons des cookies pour améliorer nos sites, afin de vous offrir des informations pertinentes en fonction de vos centres d’intérêt et d'interagir avec les réseaux sociaux. Si vous êtes d'accord, vous pouvez continuer à utiliser nos sites.
cliquez ici
just purchased speed camera update got conformation on email that order has been placed but have not received update
tried to purchase again but price has gone up
please help
The team has confirmed that you have tried placing the order twice and on both occasions, the order was not completed. Payment has not been deducted from your account.
The current subscription is valid until the end of May 2020.
If it was a promotional offer you wish to avail then please report this to our customer service and they can advise further.
Thanks, Vikram
Answers
Superuser
Maybe because of the current situation some purchases seem to be taking a while to be allocated to accounts.
Hopefully @VikramK or @lampard will see this tomorrow and review your account and sort it for you.
Look back here tomorrow.
Doug
The team has confirmed that you have tried placing the order twice and on both occasions, the order was not completed. Payment has not been deducted from your account.
The current subscription is valid until the end of May 2020.
If it was a promotional offer you wish to avail then please report this to our customer service and they can advise further.
Thanks, Vikram