Won't install on my pc — TomTom Community

Won't install on my pc

spindriverspindriver Posts: 3 [New Seeker]
Hi, probably something pretty basic but no matter what I do I just get a screen saying 'Important: Disconnect your device...'. The 'next' button isn't clickable, only 'cancel'. What can I do?


  • spindriverspindriver Posts: 3 [New Seeker]
    Sorry, finally managed to get it to work. Not exactly easy or intuitive, but I managed. Hopefully won't need to ask again!
  • YamFazManYamFazMan Posts: 20,066
    edited May 2020
    Glad you're sorted :)
    To help others... Would it be possible to post the 'Fix' her on the forum ???

    Thanks ATB YFM
  • spindriverspindriver Posts: 3 [New Seeker]
    Hi Yam, I would if I could - unfortunately I don't know why it suddenly worked on the 9th or 10th attempt, it just did. Sorry!
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