TomTom XXL CANT USE THIS MAP ON THIS DEVICE AFTER UPDATE error

Audrone
Audrone Registered Users Posts: 3
New Seeker
Hello,

I've connected old TomTom XXL device via TomTom Home app and updated the software, after that - it is unable to load the maps. is now telling me there is a problem with the map and that i cant use these maps on this device: Eastern_Europe-513 and Europe_Central-512. Can you help with that?

Is it possible to get more recent versions of these maps which are pretty outdated?


Thank you!
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Answers

  • VikramK
    VikramK Administrators Posts: 13,787
    Moderator
    Hi @Audrone

    Welcome to the community!

    A map has been reactivated for your device. Just remove the existing map first and download a fresh version using TomTom HOME.

    Regards
    Vikram
  • Audrone
    Audrone Registered Users Posts: 3
    New Seeker
    Thank you for your prompt response!

    I see now update for "Europe" map 3193MB, but it does not fit into XXL model, because it is only 2GB sd storage only.

    Is there a way to get older maps which would fit into it? Or only for Eastern Europe? Or Lithuania only?
  • Audrone
    Audrone Registered Users Posts: 3
    New Seeker
    @VikramK - many thanks - it worked now and old device is back and working an intended!