Start 52 lost map on update process

GMA_270

Start52 with its serial number is connected to MyDriveConnect account. Device memory indicator show that memory have about 6400 megabyte free. No maps in memory.
Account show that there are none maps to update or download. Start52 device is only 2 months old. The device should have lifetime maps.
What was gone wrong ?

YamFazMan

Hi
@GMA_270
Welcome to the site....
Some Maps are now to big to install onto the the on-board Memory....
@VikramK or @lampard the Forum Moderators can allocate a small 'Keeper Map' to your Account....
Important See Catch22....
Here... https://discussions.tomtom.com/en/discussion/comment/1686043/#Comment_1686043

Stay Safe... ATB YFM

VikramK

Hi @GMA_270
Welcome to the community!
I have fixed the subscription for your device. Just check for updates in MyDrive Connect and a fresh map should be offered for download.

Regards, Vikram