No traffic flow on Go Premium? — TomTom Community

No traffic flow on Go Premium?

My device TomTom Go Premium has never showed traffic flow. Only queue. If no queue, there's no colors that show me where it's traffic and not. Something I have to change in the settings? I have live traffic updates and always connected the device to internet.

Best Answer

  • YamFazManYamFazMan Posts: 18,472
    Superusers
    edited May 2020 Accepted Answer
    Hi
    @radiosindre

    The PNDs do not show Traffic 'Flow'....

    bpxiil3bq7it.jpg
    Only the MyDrive Web Route planner shows the Traffic flow....
    Here... https://mydrive.tomtom.com/
    Turn on the Traffic Flow in the Settings window....

    zuxfucdmdipj.jpg

    Right Click on the Image to enlarge... Select View Image....
    Click on the Browser back button to return....
    42yn4ayaaa97.jpg
    ATB YFM

Answers

  • YamFazManYamFazMan Posts: 18,472
    Superusers
    Hi

    Welcome to the site....
    I have a GO Premium and a GO 6200... Live Traffic over GPRS (SIM) is working OK

    hx9opbuemmvr.jpg
    I guess you are in the Office or at Home and your device is connected to your Office/Home Wi-Fi
    The Wi-Fi when connected it will take priority over GPRS SIM

    nkpwt41l41fy.jpg
    Try moving out of the Range of your Wi-Fi
    Or... Logout of your Wi-Fi....

    Tap 4Dot (.... Menu) --> Settings --> Wi-Fi
    Tap on your Connected Wi-Fi
    Tap (Modify) Icon
    Tap (Finish) Icon
    To verify the Wi-Fi is OFF Tap 4Dot (.... Menu) screen top right Wi-Fi logo with an 'X'

    70e5b90b-25ce-4fca-994c-e836a17cb9fa.jpg
    To Reconnect to Wi-Fi.... For Updating etc....
    Tap 4Dot (.... Menu) --> Settings --> Wi-Fi
    Tap on your chosen Wi-Fi
    Enter your Wi-Fi Password
    Tap Done
    Tap Connect
    _______________________

    Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ

    Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles....
    ______________________

    Check... Tap 4Dot (.... Menu) --> Setting --> System --> About...
    Is Traffic Activated ???
    Tap on the Traffic Icon... It should say you have a Traffic Subscription....
    Scroll further down.....
    Check Data Connection... Status (See Images 1 & 2)

    Maybe @VikramK or @lampard the Forum Moderators will check your Traffic Subscription status....

    ATB YFM
  • radiosindreradiosindre Posts: 3 [Apprentice Seeker]
    You have everything I have too, but that don't show me the flow. Only queues. Google Maps have traffic flow.
  • YamFazManYamFazMan Posts: 18,472
    Superusers
    edited May 2020 Accepted Answer
    Hi
    @radiosindre

    The PNDs do not show Traffic 'Flow'....

    bpxiil3bq7it.jpg
    Only the MyDrive Web Route planner shows the Traffic flow....
    Here... https://mydrive.tomtom.com/
    Turn on the Traffic Flow in the Settings window....

    zuxfucdmdipj.jpg

    Right Click on the Image to enlarge... Select View Image....
    Click on the Browser back button to return....
    42yn4ayaaa97.jpg
    ATB YFM
  • radiosindreradiosindre Posts: 3 [Apprentice Seeker]
    I know. Can always follow the traffic flow by the browser, but I want this function in the GPS device too. The traffic is constant changing.
  • YamFazManYamFazMan Posts: 18,472
    Superusers
    edited May 2020
    Hi
    @radiosindre
    (Snip) The traffic is constant changing
    'Yes'...
    That why the Live Traffic Horizon data is updated every 2 Minutes....
    7qygrmifo9sh.jpg
    ATB YFM
Sign In or Register to comment.

Who's Online in this Category0