No traffic flow on Go Premium?

radiosindre

My device TomTom Go Premium has never showed traffic flow. Only queue. If no queue, there's no colors that show me where it's traffic and not. Something I have to change in the settings? I have live traffic updates and always connected the device to internet.

YamFazMan

Hi
@radiosindre

The PNDs do not show Traffic 'Flow'....


Only the MyDrive Web Route planner shows the Traffic flow....
Here... https://mydrive.tomtom.com/
Turn on the Traffic Flow in the Settings window....



Right Click on the Image to enlarge... Select View Image....
Click on the Browser back button to return....

ATB YFM

YamFazMan

Hi

Welcome to the site....
I have a GO Premium and a GO 6200... Live Traffic over GPRS (SIM) is working OK


I guess you are in the Office or at Home and your device is connected to your Office/Home Wi-Fi
The Wi-Fi when connected it will take priority over GPRS SIM


Try moving out of the Range of your Wi-Fi
Or... Logout of your Wi-Fi....
Tap 4Dot (.... Menu) --> Settings --> Wi-Fi
Tap on your Connected Wi-Fi
Tap (Modify) Icon
Tap (Finish) Icon
To verify the Wi-Fi is OFF Tap 4Dot (.... Menu) screen top right Wi-Fi logo with an 'X'


To Reconnect to Wi-Fi.... For Updating etc....
Tap 4Dot (.... Menu) --> Settings --> Wi-Fi
Tap on your chosen Wi-Fi
Enter your Wi-Fi Password
Tap Done
Tap Connect
_______________________

Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

RESETTING YOUR NAVIGATION DEVICE
https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ

Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
You won’t lose anything; it’s just like rebooting your PC
I use a Soft/drum-roll start after any upgrade large or small.
It’s also useful to keep in mind for sorting out most minor niggles....
______________________

Check... Tap 4Dot (.... Menu) --> Setting --> System --> About...
Is Traffic Activated ???
Tap on the Traffic Icon... It should say you have a Traffic Subscription....
Scroll further down.....
Check Data Connection... Status (See Images 1 & 2)

Maybe @VikramK or @lampard the Forum Moderators will check your Traffic Subscription status....

ATB YFM

radiosindre

You have everything I have too, but that don't show me the flow. Only queues. Google Maps have traffic flow.

YamFazMan

Hi
@radiosindre

The PNDs do not show Traffic 'Flow'....


Only the MyDrive Web Route planner shows the Traffic flow....
Here... https://mydrive.tomtom.com/
Turn on the Traffic Flow in the Settings window....



Right Click on the Image to enlarge... Select View Image....
Click on the Browser back button to return....

ATB YFM

radiosindre

I know. Can always follow the traffic flow by the browser, but I want this function in the GPS device too. The traffic is constant changing.

YamFazMan

Hi
@radiosindre

radiosindre wrote: »

(Snip) The traffic is constant changing

'Yes'...
That why the Live Traffic Horizon data is updated every 2 Minutes....

ATB YFM