tomtomgo premium — TomTom Community

tomtomgo premium

I have ordered a tomtom go premium on Saturday and have had no feed back from tomtom regarding the order although the money has been paid through paypal.Could you give me some info when i will receive the item.thanks


  • DougLapDougLap Posts: 7,749
    Hi @richard12

    This is a customer based forum however there are a handful of Tomtom employees who help when they can. Unfortunately the Customer Support phone lines are closed owing to the current situation. There are Chat and email facilities.

    Hopefully @VikramK or @lampard may be able to pick this up and report back on where your order stands.

  • VikramKVikramK Posts: 11,624 Moderator
    edited May 2020
    Hi @richard12
    That would frustrate me, too. Could you send me the order number through a private message, please? Then I can check with the team for any status updates.

    Thanks, Vikram
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