tomtomgo premium

richard12 Registered Users Posts: 1
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®
I have ordered a tomtom go premium on Saturday and have had no feed back from tomtom regarding the order although the money has been paid through paypal.Could you give me some info when i will receive the item.thanks


  • DougLap
    DougLap Posts: 9,832
    Hi @richard12

    This is a customer based forum however there are a handful of Tomtom employees who help when they can. Unfortunately the Customer Support phone lines are closed owing to the current situation. There are Chat and email facilities.

    Hopefully @VikramK or @lampard may be able to pick this up and report back on where your order stands.

  • VikramK
    VikramK Administrators Posts: 13,752
    edited May 2020
    Hi @richard12
    That would frustrate me, too. Could you send me the order number through a private message, please? Then I can check with the team for any status updates.

    Thanks, Vikram