Is speed camera alert operational in NSW, Australia?

Rosehillbob11

I've noticed over the past few weeks that my Go520 Supreme is not alerting me to fixed speed cameras. Does anybody know why?

VikramK

Hi @Rosehillbob11

I have asked the team to run some jobs that will get processed in the background of the device. Just do another soft reset and check for updates when connected to a WiFi internet.

This process will do a clean reinstallation of the camera locations. Check for any additional updates and install those.

After completion, the device may reboot. Test the device on a planned route.

Regards, Vikram.

Rosehillbob11

Thanks Vikram, while it didn't work straight after I reset the device it seems to be working well today. Thanks for your help.

VikramK

Hi @Rosehillbob11
Welcome to the community and sorry for my late reply!
Usually, a soft reset in most cases has fixed the issues with the speed camera alerts. See video below-


Once done, just plan a route and let me know how it goes..
Regards, Vikram

Rosehillbob11

Thanks for your suggestion Vikram. I reset my G520 but it still doesn't pick up fixed cameras. I notice that traffic updates are not being provided by Tom Tom in Sydney at the moment, would that have something to do with my problem?

VikramK

Hi @Rosehillbob11

I have asked the team to run some jobs that will get processed in the background of the device. Just do another soft reset and check for updates when connected to a WiFi internet.

This process will do a clean reinstallation of the camera locations. Check for any additional updates and install those.

After completion, the device may reboot. Test the device on a planned route.

Regards, Vikram.

Rosehillbob11

Will do, thank you Vikram

Rosehillbob11

Thanks Vikram, while it didn't work straight after I reset the device it seems to be working well today. Thanks for your help.