Checking of update hangs and will take forever!!

U2Edge
U2Edge Registered Users Posts: 5
Apprentice Traveler
I am trying for several days now to update my tomtom rider through myDrive Connect. Downloading is fine but after the download I see the message Busy checking, I've waited several times for a few hours but it is still checking. So impossible to update. How many days do I have to wait for the check to complete and the actual update of the system (new Europe card) to start ?qx28x4584epz.jpg
!!!

Answers

  • rider1rider
    rider1rider Registered Users Posts: 1,412
    Exalted Pioneer
    see if the antivirus, firewall is configured to allow mydrive connect downloads. Also there is an option to download content directly to the device under mydrive connect settings. You can try that.
  • U2Edge
    U2Edge Registered Users Posts: 5
    Apprentice Traveler
    edited May 2020
    Virusscanner is off, firewall off, as mentioned the download is doing fine, the problem is the check after the download. Just tried again and its now on this moment for 4 hours on checking... see the screen.
  • LeonW
    LeonW Registered Users Posts: 1
    New Traveler
    > problem is the check after the download. Just tried again and its now on this moment for 4 hours on checking... see the screen.

    Today, more than 2 yrs (! ! !) after U2Edge posted complaint, this problem still persists. Utterly Unacceptable
    (today is March 26 2022)
  • GBPRERider
    GBPRERider Registered Users Posts: 6
    Apprentice Traveler
    I have exactly the same issue, and cannot resolve it