How do i update my 6200 pro through Tom Tom connect with a product i have purchased

yogi5503
yogi5503 Registered Users Posts: 1
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®
I purchased Tom Tom traffic two weeks ago now. I have had the invoice through to say it had been fully paid for

Answers

  • DougLap
    DougLap Posts: 9,844
    Superuser
    Hi @yogi5503

    When the purchase is synced to you account then it should make the service available. There have been a few instances recently of this taking a little time, especially at weekends, but maybe @VikramK or @lampard can look at this for you when they return after the Weekend/Holiday. Keep an eye out here if it is still not working.

    Doug
  • VikramK
    VikramK Administrators Posts: 13,781
    Moderator
    Hey @yogi5503

    Welcome to the community!

    Could you send me the order number through a private message, please?
    Thanks, Vikram