How do i update my 6200 pro through Tom Tom connect with a product i have purchased — TomTom Community

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How do i update my 6200 pro through Tom Tom connect with a product i have purchased

yogi5503yogi5503 Posts: 1 [Apprentice Seeker]
in GO WiFi -PREMIUM/ ESSENTIAL/ BASIC/ CAMPER/ PROFESSIONAL/ VIA 53
I purchased Tom Tom traffic two weeks ago now. I have had the invoice through to say it had been fully paid for

Answers

  • DougLapDougLap Posts: 7,171
    Superuser
    Hi @yogi5503

    When the purchase is synced to you account then it should make the service available. There have been a few instances recently of this taking a little time, especially at weekends, but maybe @VikramK or @lampard can look at this for you when they return after the Weekend/Holiday. Keep an eye out here if it is still not working.

    Doug
  • VikramKVikramK Posts: 11,092 Moderator
    Hey @yogi5503

    Welcome to the community!

    Could you send me the order number through a private message, please?
    Thanks, Vikram
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