TomTom Connect giving Windows error

AUPeter
AUPeter Registered Users Posts: 3
Apprentice Seeker
edited January 24 in TomTom Sports
I cannot get the Program to run as I am getting the following message: atioglxx.dll is either notdesigned to be running on Windows or it contains an error. I have uninstalled the app and did fresh download and install and STILL getting same error..... Anyone have ideas please

Answers

  • DougLap
    DougLap Posts: 9,822
    Superuser
    Hi @AUPeter

    What Pc have you got and what version of Windows are you using?

    Doug
  • AUPeter
    AUPeter Registered Users Posts: 3
    Apprentice Seeker
    Hi Doug, pretty standard Desktop running Windows 10
  • YamFazMan
    YamFazMan Posts: 20,785
    Superuser
    Hi
    @AUPeter

    If I have a problem with myDrive Connect
    I Delete MyDrive Connect using the free version of Revo Uninstaller then Reinstall MyDrive Connect....
    Using the Method Here... https://discussions.tomtom.com/en/discussion/comment/1682074/#Comment_1682074

    ATB YFM
  • AUPeter
    AUPeter Registered Users Posts: 3
    Apprentice Seeker
    The problem I am having relates to the tomtom mysports connect app..... However I did try several times to unistall with Revo, restart PC, fresh download and install. But I DTILL get the error... I have attached a screenshot of the error. Hope someone can help
  • feelthhis
    feelthhis Registered Users Posts: 25
    Prominent Wayfarer
    AUPeter wrote: »
    The problem I am having relates to the tomtom mysports connect app..... However I did try several times to unistall with Revo, restart PC, fresh download and install. But I DTILL get the error... I have attached a screenshot of the error. Hope someone can help

    I googled this file and it seems to be related to ATI/AMD graphic driver. Next thing I would try is to reinstall graphic driver with the latest version (caution: I don't recommend trying this if you've never done this before).