Moved TomTom Go Android to new phone...but

properperson
properperson Registered Users Posts: 3
Apprentice Traveler

Hi everyone...

Wonder if any of you teccies can help.....

Have Tomtom Go android on my Samsung phone.....over the months have added 20 odd routes and very happy with how the app performs.....

Bought a new phone (another samsung)......

copied and transfered the app - no prob - but non routes are on it.....

searched through the old phone for what i assume is the data containing the routes (com.tomtomgplay.navapp) - transferred that over ...but for some reason the app isn't connecting with the info - so there are none of my routes on the new phone...

Any ideas ?

Answers

  • RoadRider
    RoadRider Registered Users Posts: 750
    Revered Pioneer
    TomTom updated the Mobile App to use the new NDS maps.

    This new V2 version doesn't support the Route sync option yet.

    You have to wait for an update that brings this Route sync functionality back.
    (Or install the old version from a APK Mirror Site)
  • properperson
    properperson Registered Users Posts: 3
    Apprentice Traveler

    Thanks for the reply ....

    Mine is V.1.17.10 - which is exactly the same as i put on the new phone ....

    so i not sure if you're comment is applicable ....

  • properperson
    properperson Registered Users Posts: 3
    Apprentice Traveler

    what an absolute crock !

    impossible to get any sort of help from Tom Tom themselves .....They just say, post here.....

    But i seem to know more than the folk here......bsolutely ZERO help.....

    Tom Tom can shove it ....... i'm going to spend my money elsewhere.....
    .