TomTom completely dead — TomTom Community

TomTom completely dead

DickNDickN Posts: 1 [New Seeker]
Tom Tom working and updated yesterday. This morning plugged in to PC and tried switching on - no response at all

Answers

  • DougLapDougLap Posts: 8,830
    Superuser
    edited May 2020
    Hi @DickN

    Can you use an Apple or similar phone charger that you can connect the USB cable to and charge the unit for about 2 hours with the cable inserted in the back of the device not via the cradle. This provides a better charge than from the PC.

    If then it does not switch on even if you hold the On/Off button in for 20 seconds plus to try and get the drumroll sound and a re start. I suspect a Battery failure. If the is the case and the device is out of warrantee you could look on Youtube for videos on battery replacement on a GO510. Batteries are available from Ebay and Amazon etc if you feel confident enough to have a go.

    Doug
  • ThomasN565ThomasN565 Posts: 1 [New Seeker]
    Dead TomTom XXL 540 - Thought it was a dead battery. No, the problem was much more simple and overlooked. The charging auto cable fell apart. Plug into lighter socket and unit would not charge; the tip fell off the charger cable and did not notice missing part.
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