Server busy on MyDrive Connect

Pakkkor
Registered Users Posts: 3 
Apprentice Seeker

Apprentice Seeker
I have been trying for several days and several hours to update my browser and there is no way to do it. He stays in the Preparing position and after a while, he says that the servers are busy and to try again later
Mod edit: Machine translated from Spanish
Mod edit: Machine translated from Spanish
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Comments
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I followed these steps:
to update for Latest version
1.Right-click the MyDrive Connect icon ( or) in the Windows notification area or Apple menu bar.
2.Click > Settings then select the About tab.
3.If a new version is available, you see a link saying A newer version is available.
4.Click the link to install the latest version of MyDrive Connect.
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Hi
@Pakkkor
Welcome to the site....
If I have a problem with myDrive Connect
I Delete MyDrive Connect using the free version of Revo Uninstaller then Reinstall MyDrive Connect....
Using the Method Here... https://discussions.tomtom.com/en/discussion/comment/1682074/#Comment_1682074
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Or... Instead of UN-installing & RE-installing MyDrive Connect
I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program just as effective for giving MyDrive Connect a CPR...
See... https://discussions.tomtom.com/en/discussion/comment/1686214/#Comment_1686214
______________________Thanks @YamFazMan
I'm on a Mac but have found the two folders you mentioned (Home3 and MyDriveConnect) and deleted them. Hurrah.. that's done the trick after a couple of frustrating weeks I've updated it successfully.
Many thanks for the advice.
The "HOME3" and the "MyDrive Connect" folders are located here...
MacOS: Users\Username\Library\Application Support\TomTom\
_____________________
"Download/installation interrupted".....
Are your USB ports set for power saving "USB Selective Suspend"
See... https://discussions.tomtom.com/en/discussion/comment/1694455/#Comment_1694455
Stay safe... ATB YFM0 -
I wonder that the failure to update can be to CIVD19 crashed Servers ..
I am right that the service does not work for this reason .. ????
Mod edit: Machine translated(Spanish)0 -