No 3D view in Renault Carminat TTLive

Johnn66

Hello to Everyone.
I've just bought a car, registered to TomTome Home, purchased Europe map and upgraded system.
Navigation works fine, but there is no 3D view available.
Just black screen with car icon and "actual position" note in the center.
Is this a hardware or software problem?
Thanks for any advice.

VikramK

Hi @Johnn66

Welcome to the community!

Let's try to troubleshoot this from the software perspective first.

I would recommend that you reset the device to factory settings and check if you are able to switch to the 3D view.

Regards
Vikram.

VikramK

Hi @Johnn66

Welcome to the community!

Let's try to troubleshoot this from the software perspective first.

I would recommend that you reset the device to factory settings and check if you are able to switch to the 3D view.

Regards
Vikram.

Johnn66

OK, that was easy
Reset to default settings worked.
I sould have done it first place.
Anyway thanks for quick response.

VikramK

Glad you are sorted!