Problem with the map update for Australia
I have the Tom Tom Go app, v1.18.1 release/1.18 (2169), installed on a Samsung S8+ & which has been running for over 3 yrs without a problem.
A week ago the Australian map was showing that an update was available so I commenced the update, however when the download got to 97% complete it displayed "download paused" as there was no network connection, but there was nothing wrong with my network connection.
I tried numerous times but the same thing kept happening; I reset the app but the result was the same.
I thought deleting the map & downloading it again might work, unfortunately exactly the same thing happened again & now I have no map! As a test I downloaded the map of New Zealand & that worked fine.
I then uninstalled the app & reinstalled it however the same thing keeps happening, it gets to 96% or 97% & then stops with "download paused" error message.
This happened 6 days ago and each subsequent day I have tried to download the Australian map with no luck.
Can someone please tell me how I can sort out this problem as the app is useless without the map? Thanks.