Carminat TomTom SDCard does not take new card

IrisT

Hi, i am now searching for a few days how i can put my purchased map on my SDCard of my gps... No result.
I have made enough space on the card but de Drive Connect support does not find my card to make a new attempt. The Home support wants me to buy all over again...

Carminat

I'm guessing that you bought the new map using MyDrive Connect, but you should have used Home.

If so, you need @VikramK to help put it right.

IrisT

Lets try that... Thanx

VikramK

Hi @IrisT

Welcome to the community!

A map has been reactivated for your device. Just connect it to TomTom HOME and check for updates.

Regards
Vikram

IrisT

Hi, my tomtom home did not find any Maps in update. I saw a map available in the buy section but it was Benelux. I live near France so i need the Europe map...