Not turn on when not connected — TomTom Community

Spark, Spark 3, Runner 2 and Runner 3

Not turn on when not connected

britskit5britskit5 Posts: 1 [Apprentice Seeker]
in Spark, Spark 3, Runner 2 and Runner 3
Hello! I'm sure this has been asked and possibly answered, but I couldn't find a stream. I have a Runner 2 watch. It will not turn on at all when it's not connected to the charger. As soon as I unplug it to wear it, it immediately turns off and doesn't work. When it's connected to the charger, it works just fine. Any suggestions? I factory reset it, but that didn't help. Thanks!
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Comments

  • tfarabaughtfarabaugh Posts: 16,630
    Superusers
    The battery is depleted so a factory reset will not help. You can try to replace the battery yourself but you need to source the right battery, gut the right tools and do it yourself. TT Sports does not replace batteries (and has been out of business for 2.5 years in any case). Time to move on to another watch.
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