Not turn on when not connected

britskit5
britskit5 Registered Users Posts: 1
Apprentice Seeker
edited January 24 in TomTom Sports
Hello! I'm sure this has been asked and possibly answered, but I couldn't find a stream. I have a Runner 2 watch. It will not turn on at all when it's not connected to the charger. As soon as I unplug it to wear it, it immediately turns off and doesn't work. When it's connected to the charger, it works just fine. Any suggestions? I factory reset it, but that didn't help. Thanks!
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Comments

  • tfarabaugh
    tfarabaugh Posts: 16,943
     Superuser
    The battery is depleted so a factory reset will not help. You can try to replace the battery yourself but you need to source the right battery, gut the right tools and do it yourself. TT Sports does not replace batteries (and has been out of business for 2.5 years in any case). Time to move on to another watch.