I've downloaded and installed HOME, but it won't recognize my XL

Tim_in_Ohio

I have an older device. The serial number starts N1. I start HOME, plug in my XL, but nothing happens.

VikramK

Hi @Tim_in_Ohio

Welcome to the community!

Could you try the troubleshooting steps suggested on the below FAQ-
http://uk.support.tomtom.com/app/answers/detail/a_id/7375

Regards
Vikram