Device not recognised by computer — TomTom Community

Device not recognised by computer

I cannot update my TomTom25. It used to be linked to my home computer, but when I tried updating it a few wees ago there was a warning message saying there was some kind of problem with updates. I have now tried again, but the computer does not seem to recognise the device. It is not shown in my computer's device manager. I have reinstalled My Drive Connect, and have followed the instructions in various videos that I was directed to follow, 2 or 3 times. This resulted in the message that I should contact cutomer support, but i cannot even find an email for them.
Completely at my wits end,. Can anyone offer any advice or at least tell me how to get through to customer support?
Thanks

Answers

Sign In or Register to comment.

Who's Online in this Category0