My TomTom Start 25 does not show any maps under My Services in MyDrive, just speed cameras?

simonxxxxx
simonxxxxx Registered Users Posts: 19
Master Explorer
edited December 2021 in Devices using MyDrive Connect
The device should have Lifetime maps but they do no show under My Services

Answers

  • DougLap
    DougLap Posts: 9,871
    Superuser
    Hi @simonxxxxx

    I would normally suggest that you contact customer support but not at the moment. Hopefully one of the Mods @VikramK or @lampard may be able to sort this out so keep an eye out here.

    Doug
  • simonxxxxx
    simonxxxxx Registered Users Posts: 19
    Master Explorer
    Hi Doug, thanks for your reply. Hopefully I will hear from one of them :)
  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    Hi @simonxxxxx

    Sorry for the late reply.

    I have asked our team to make some changes in the backend. If you connect the device to MyDrive Connect, you should see a fresh map of Europe offered for download.

    Regards
    Vikram