Can't use old Mapshare Reporter anymore — TomTom Community

Can't use old Mapshare Reporter anymore

AndyG1714AndyG1714 Posts: 71 [Renowned Trailblazer]
I can't use the old Tomtom Mapshare, and I feel like it's a better reporter than the new one. Can I get an exclusive link to use the old mapshare?

Answers

  • VikramKVikramK Posts: 11,624 Moderator
    @AndyG1714

    Hi Andy

    Sorry, but the older version of the MapShare website has been discontinued. Is there is a specific challenge you are facing using the new one?

    Thanks
    Vikram
  • ThannBanisThannBanis Posts: 37 [Renowned Wayfarer]
    One issues Im seeing is that reports I try to delete are not actually disappearing.
  • VikramKVikramK Posts: 11,624 Moderator
    @ThannBanis

    Could you add a few examples of the reports that you have tried deleting but have not been removed?

    I will forward them to the team.

    Regards
    Vikram
  • ThannBanisThannBanis Posts: 37 [Renowned Wayfarer]
    ad1121c1-78e0-4045-89d1-58809723a2c2
    7eaef0e2-870c-418d-80c8-a7406e4ee19f
    2b6c7bff-76fa-4774-b1a1-85cf693c7b28
    cf665bc8-515f-4700-9282-a94112d79012
    48324dea-ea0b-46cf-9ff6-6dd9930a33c3
    7d2ed62a-2950-420f-9b5d-4ee0237364cb

    oh, and
    300b1340-230a-47f5-a5dc-5dc7bb9751d8
    c17787c7-2c14-482e-b15c-a4b1317a2fac
    Have been marked as fixed, but no changes are showing in MapShare

    Thanks
  • VikramKVikramK Posts: 11,624 Moderator
    @ThannBanis

    I have forwarded the above to the team.

    Regarding the reports which got accepted, they should probably be a part of the upcoming map releases.

    Thanks
    Vikram
  • VikramKVikramK Posts: 11,624 Moderator
    edited April 2020
    Hi @ThannBanis

    With regards to the deleted reports, our team has deployed a fix. Could you check if they are still visible on your profile?

    The other two reports have been picked up and the changes should show up on the MSR website. Please refresh and check again.

    Thanks
    Vikram.
  • ThannBanisThannBanis Posts: 37 [Renowned Wayfarer]
    Thanks Vikram, they were all visible, but I can now delete them as normal. Thanks.
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