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ago i've tried several things to fix it, my drive connect always recognizes my device then when i try to download the map but then says device not recognized all i have on my device is no maps found so i can't use it i'm not a happy bunny
Looking at the download logs for your TomTom GO 5150 PRO, it shows that the downloads are blocked or corrupted by a Fireware, anti-virus, slow internet speed or network restrictions.
I have turned off anti virus and firewall, the connection from computer to device was very quick but failed to install with following error message shown 'Sorry, some items weren't updated.'
Comments
Welcome to the community!
Looking at the download logs for your TomTom GO 5150 PRO, it shows that the downloads are blocked or corrupted by a Fireware, anti-virus, slow internet speed or network restrictions.
See Case 3.1- https://discussions.tomtom.com/en/discussion/1121560/tomtom-no-maps-found
Regards
Vikram