corrupt map

Mal4936

hi went to update my rider 420 today update started then stopped my device now says no map loaded but when connected to my drive it says corrupt map installed when attempting to use map update with europe map it says no room to install remove some content but device wont let me

YamFazMan

Hi
@Mal4936
Welcome to the site....
Some Maps are now to big to install onto the the on-board Memory....
Important See Catch22... https://discussions.tomtom.com/en/discussion/comment/1686043/#Comment_1686043
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On the rare occasions I have a problem with myDrive Connect
I Delete MyDrive Connect using the free version of Revo Uninstaller then Reinstall MyDrive Connect....
Using the Method Here... https://discussions.tomtom.com/en/discussion/comment/1682074/#Comment_1682074
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Or... Instead of UN-installing & RE-installing MyDrive Connect
I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program... To be just as effective for giving MyDrive Connect a CPR...
See... https://discussions.tomtom.com/en/discussion/comment/1686214/#Comment_1686214
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JimB0b wrote: »

Thanks @YamFazMan
I'm on a Mac but have found the two folders you mentioned (Home3 and MyDriveConnect) and deleted them. Hurrah.. that's done the trick after a couple of frustrating weeks I've updated it successfully.
Many thanks for the advice.

On a Mac....
The "HOME3" and the "MyDrive Connect" folders are located here...
MacOS: Users\Username\Library\Application Support\TomTom\

ATB YFM