my map was lost

Rafalek

Hello, I bought a memory card to update the map, so I chose to update the map, but I got an error with the servers and it shows me no map in the "your maps" tab. What should I do now?

Lochfrass

Hi
See case 1 and clear the downloadcache as shown in the Video and then restart your pc.
Try it without the memory card.

If there not enough space on the iternal memory see case 3.2

https://discussions.tomtom.com/en/discussion/1121560/tomtom-no-maps-found#latest

Rafalek

I will add that I have lifetime licenses on my tomtom start 52 device.

Lochfrass

Hi
See case 1 and clear the downloadcache as shown in the Video and then restart your pc.
Try it without the memory card.

If there not enough space on the iternal memory see case 3.2

https://discussions.tomtom.com/en/discussion/1121560/tomtom-no-maps-found#latest

Rafalek

Lochfrass wrote: »

Hi
See case 1 and clear the downloadcache as shown in the Video and then restart your pc.
Try it without the memory card.

If there not enough space on the iternal memory see case 3.2

https://discussions.tomtom.com/en/discussion/1121560/tomtom-no-maps-found#latest

Im try this, but not working that's why I wrote this topic,
so should I write to @VikramK to add a small map to my account?

Lochfrass

yes you can do that.

VikramK

Hi @Rafalek

Welcome to the community!

I have added the maps for your device. Please connect the device to MyDrive Connect and they should be offered for download.

Thanks
Vikram