tomtom start 52 does not start

YvonneN

All we see is the screen with "connected to your computer". When I click on something I get a screen with "No maps available".
Sometimes the menu quickly appears, but it is immediately gone.


Mod edit: Machine translated(Dutch)

Lochfrass

YvonneN wrote: »

Machine translated:The only thing we get to see is the screen with "connected to your computer". If I click on something I get a screen with "No maps available".
Very quickly sometimes the menu appears on the screen, but it's gone immediately. .

MDC Home Delete folder manually.
--> Disconnect the device from the computer.
--> Log off MyDrive Connect and close it:
--> Click on the MyDrive Connect icon ( or ) in the notification area of the Windows taskbar or in the Apple menu bar and then click > Exit.
--> Delete the HOME3 folder
- Press the "Windows" + R keys, please type in: %localappdata%
- Select the TomTom folder
- delete the HOME3 folder
--> Now reboot the computer. Please don't shut down and restart the PC, but explicitly select the item "restart" in the start menu.
--> reset the nav:
- To do this, hold the on/off button about 30seconds, until you hear the drumsound.
--> Start MyDrive Connect again and log in.
--> Connect the device and start the download again