Cannot change voice on TomTom Go 6200

gillpauk Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using Wi-Fi®
I have just bought a NEW Go 6200 from Halfords (UK) but cannot change the 'voice' from male to female (Jane) - Please help, have followed all the instructions (both printed and online) but the system does not change the voice, even thought it offers me the options, the selected voice is NOT adopted by the satnav.
-HELP! 8-(

P.S. (have been using a previous TomTom Go 6200 for past 4yrs - this allowed me to successfully change the preferred voice, but crashed catastrophically during a (TomTom) system upgrade on 31/3/2020! - causing an irrecoverable system firmware corruption {restart & firmware update procedures were both followed, but system was NOT recovered/reinstated)

Thanks, gillpauk


  • YamFazMan
    YamFazMan UKPosts: 21,480
    edited April 2020
    Welcome to the site....
    When you checked for voices did you see the Voice Serena....
    The Serena voice is a Computer voice and has a far greater vocabulary than the recorded voice Jane....
    Did you scroll UP the list as well as DOWN....
    Sometimes there are Voices ABOVE the Selected Voice as well as below....
    Tap 4Dot (.... Menu) --> Setting --> Voices... Tap 'Choose a Voice'

    For general improvement using the Tomtom Speed Cam Database over the default settings

    Always use a Computer voice...

    Serena or Malcolm... Here in the UK
    From the main screen... Tap (.... Menu) -> Setting -> Sounds & Warnings...
    Set... 'Warning Type' to... Read Allowed... (Important... Needs a Computer Voice set in the Voices menu)
    Speed Cameras & Hazards... Set to ON
    The next 10 Setting ALL set to Always
    The next 4 Settings ALL set to ON
    The device will give the normal Dong/Dong Warning
    Followed by....
    'Fixed Camera'
    'Mobile Hot Spot'
    'Average Speed Camera Zone'
    'Red-light Camera'
    'Accident Black-spots
    ‘Spoken Traffic delays’

    Speed Cams
    If you keep a check on the Traffic-bar... The device gives you a visual Warning of the next Fixed or Mobile Speed Camera many miles before you reach the camera
    Even more info if in the 'Setting menus' you setup a Wide Traffic/Route Bar