Ihave a Go 500 and purchased a via 52 but I cannot register the via 52 to get downloads.

Thevon_73 Registered Users Posts: 2
New Seeker
edited April 2020 in MyDrive Connect
It tells me to download MyDrive Connect while the computer tells me to connect my device - I have done both numerous times and spent hours re-downloading and trying everything I can find but hopeless. I have downloaded to the Go 500 many times. Any thoughts? I use Windows XP.