Ihave a Go 500 and purchased a via 52 but I cannot register the via 52 to get downloads.

Thevon_73

It tells me to download MyDrive Connect while the computer tells me to connect my device - I have done both numerous times and spent hours re-downloading and trying everything I can find but hopeless. I have downloaded to the Go 500 many times. Any thoughts? I use Windows XP.

YamFazMan

Hi
@Thevon_73
Welcome to the site....
There is a special version of MyDrive Connect for WinXP....
Here...https://uk.support.tomtom.com/app/getstarted/family/nav4/
When the FAQ page opens, scroll down and Click on the link as shown on the image below...

To enlarge... Right Click on image ... Click 'View Image'
Use Browser Back button to return to the Forum....

Download & Install the XP version of MyDrive....

Or use the direct link....
To Download & Install the XP version of MyDrive Connect....
Here... http://cdn.sa.services.tomtom.com/static/sa/Windows/InstallMyDriveConnect.exe
ATB YFM

Thevon_73

Thanks YamFazMan but have already done that. Unfortunately it didn't help.

YamFazMan

Hi
@Thevon_73

Check out this Tomtom FAQ...
MyDrive Connect Update for Windows Vista and XP....
Here...https://uk.support.tomtom.com/app/answers/detail/a_id/20314/kw/Windows

ATB YFM