Carminat Live 2011 Renault Kangoo

roddieboy Registered Users Posts: 3
Apprentice Seeker
edited September 2020 in Built in car navigation
Carminat live has suddenly stopped receiving a gps signal.I have updated many times,new roof antenna,purchased new map with updates,gps fix downloaded many times.Everything else works radio cd phone etc.....any thoughts would be appreciated....Rod


  • VikramK
    VikramK Administrators Posts: 13,709
    Hi @roddieboy

    Welcome to the community!

    The view of the GPS receiver or the antenna should not be obstructed. If you are in a wooded area, near tall buildings or water it can take longer than normal for your device to receive a GPS signal. Try moving to an area with an open view of the sky if possible.

    I would also suggest that you try a factory reset.

  • roddieboy
    roddieboy Registered Users Posts: 3
    Apprentice Seeker
    Done all of that till I'm blue in the face.I'm going to check the antenna cable next.It worked fine before so why it doesn't work now I don't know.Very annoying
  • HillsideHouse2016
    HillsideHouse2016 Registered Users Posts: 1
    New Traveler
    Hi RoddieBoy were you able to resolve your problem as I have the same issue. No GPS signal in TomTom Carminat LIVE