Paypal payment for unrecognised product
Baaney
Posts: 6 [Apprentice Traveler]
Hi, I've been charged £2.99 for a product, ID'd in paypal as, 409258423.
Does anybody know what this is for, or has my Paypal acc been hacked?
Thanks
Does anybody know what this is for, or has my Paypal acc been hacked?
Thanks
0
Answers
Superusers
@Baaney
There's another post here...
See... https://discussions.tomtom.com/en/discussion/1122252/just-been-billed-4-50-for-live-services/p1
Have you accidentally visited one of the SCAM Tomtom web site that has popped up recently ???
See... Tomtom FAQ 'Unauthorised TomTom support website scams'
Here...https://uk.support.tomtom.com/app/answers/detail/a_id/26767
ATB YFM
Thanks for the reply.
I don't think I've been to any scam sites. I only ever access the Tom Tom site from a saved "Favourite". Never from a link in an email.
I'll get Paypal to chase it up.
Thanks again.
Superuser
Thats the monthly charge for Speed cameras. Have you renewed a sub.
Doug
Thanks for the reply.
Hmmm! Not that I'm aware of. My 1.5 year speed cam sub has recently expired and I visited the site to download map updates. Is it possible I clicked on something unintentionally? Possibly, but there should be further confirmation dialogs to click through, I would have thought. I've contacted TT and PayPal, so I'll see what comes of that.
Thanks again.
Superusers
This seems odd... There's 3 payments mentioned by different users on the site now....
Maybe @VikramK or @lampard the Forum Moderators could check the validity of the charges made against your accounts....
ATB YFM
I've messaged them to see if they can help.
Superuser
Here are another related posts !!
- https://discussions.tomtom.com/en/discussion/1122317/why-are-you-trying-to-take-money-from-me-without-authorisation#latest
- https://discussions.tomtom.com/en/discussion/1122307/unorthorised-purchase#latest
@VikramK @lampard time to step up to the plate and get this sorted ASAPWelcome to the community!
I reviewed your account which shows that the charge is for a recurring subscription for Speed Camera Services.
See: https://www.tomtom.com/en_gb/sat-nav/maps-services/shop/speed-camera-updates/world/
If you wish to stop/cancel the subscription then please get in touch with our customer service(LIVE chat).
Regards
Vikram
Thanks for the reply. I don't recall doing this and I've disabled the repeat payment in PayPal. I will get in touch with customer services, but I'm not sure the live chat is working at the moment.
Thanks again.