Just been billed £4.50 for live services!?!

BanburyGuy
Registered Users Posts: 11 
Master Traveler

Master Traveler
Just had £4.50 charged to my PayPal account by Tomtom.
Go into my account and it says for live services.
I paid £49 back in February for a years services as I always do.
Why has this happened?
Obviously offices closed due to Corona so seems very odd?
Go into my account and it says for live services.
I paid £49 back in February for a years services as I always do.
Why has this happened?
Obviously offices closed due to Corona so seems very odd?
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Answers
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Hi @BanburyGuy
Your account shows a recurring subscription for LIVE Services for the Via 130/135 device.
I think you have ordered an incorrect subscription as this model is a non-LIVE device. I would suggest that you get in touch with our customer service. I have sent you a PM.
Regards
Vikram
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With all due respect no I haven't. My live I ordered in February worked instantly (£49.95) .
Then I suddenly get billed in march ?
It has happened to another driver at work as I mentioned it and he checked his bank.
Your support seems to be offline?0