Just been billed £4.50 for live services!?!
BanburyGuy
Posts: 11 [Master Traveler]
Just had £4.50 charged to my PayPal account by Tomtom.
Go into my account and it says for live services.
I paid £49 back in February for a years services as I always do.
Why has this happened?
Obviously offices closed due to Corona so seems very odd?
Go into my account and it says for live services.
I paid £49 back in February for a years services as I always do.
Why has this happened?
Obviously offices closed due to Corona so seems very odd?
0
Answers
Superuser
Hopefully @VikramK or @lampard can pick this up and report back here.
Doug
Your account shows a recurring subscription for LIVE Services for the Via 130/135 device.
I think you have ordered an incorrect subscription as this model is a non-LIVE device. I would suggest that you get in touch with our customer service. I have sent you a PM.
Regards
Vikram
Then I suddenly get billed in march ?
It has happened to another driver at work as I mentioned it and he checked his bank.
Your support seems to be offline?