Is TomTom good for the future?

FalconPhil
Registered Users Posts: 8 
Apprentice Traveler

Apprentice Traveler
in Map quality
Today, 20/03/2020, no route M25 UK to Heathrow terminal 5. Been like this for a few weeks. Strange, I drove there ok but TomTom thinks the road is closed. Wrong speed limits, traffic reports incorrect. Is it time to find a new system.
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Best Answer
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Hi
Thats okay. The fact that I have a device that does not show the roadworks will explain how @YamFazMan gets his results.
Doug5
Answers
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Why go premium when I have already paid for a service?0
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Hi
@FalconPhil
You don't need a GO Premium....
Have you installed the latest Map v1045 ???
Using my NAV4 GO 5000.... The route is OK....
ATB YFM
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Yes I have it0
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Hi
Using the latest Europe Map v1045.10013 and UK&ROI Map v1045.1014 on my NAV4 GO 5000.... The route is OK Clockwise & Anti Clockwise....
ATB YFM0 -
Hi YFM,
Very confusing, I just put WD23 1GE into my 5100 go (map updates for life) and it shows the M25 under road works with "No route possible" I thank you for your patience and efforts to help me.0 -
Hi
@FalconPhil
Check... Tap 4Dot (.... Menu) --> Setting --> Route planning....
Do you have... Avoid Motorways, Walking route or Bicycle route set ???
ATB YFM0 -
No, set for fastest route.0
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Hi @FalconPhil
Are you showing a section of Wayfarer Road as Closed for Road Works for 110yrds just before the road turns south and passes by the Terminal building.
Doug0 -
Yes0
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HI
Okay I have reported this to TT as I have been able to replicate the same issue but not on 2 similar devices as the same map on another device does not show the roadworks.
Out of curiosity were there roadworks there when you went. If there were I would assume maybe only blocking a lane not the whole approach road.
Doug0 -
Hi,
I saw no roadworks, thanks for answering.0 -
Hi
Thats okay. The fact that I have a device that does not show the roadworks will explain how @YamFazMan gets his results.
Doug5 -
Hi @FlaconPhil @DougLap
We have raised a ticket to remove the blocked section of the route. With the device connected to TomTom Services, here is a picture of the planned route-
WD23 1GE to Heathrow airport Terminal 5.
Could you test this at your end please?
Thanks
Vikram2 -
Hi Vikram, it's all good now, thanks for your interest and help.
Phil1 -
Hi Vikram
All working fine here too.
Thank you.
Doug0