I cannot get the wi-fi to unlock — TomTom Community

I cannot get the wi-fi to unlock

i have checked the IP address re entered the router password all is ok but the wi-fi fails to connect
the only thing i have not tried is a factory reset.
I will leave that as a last option to avoid loosing all my logs.
Any Idea

Answers

  • NiallNiall Posts: 10,814
    Superuser
    @bucco

    Your GO 6200 can only connect to a 2.4GHz WiFi network not the faster 5GHz network. If you have both networks on your router, I would log into the router and give each one a different name. That way you can be sure that your device gets only the 2.4GHz network
  • YamFazManYamFazMan Posts: 17,512
    Superusers
    Hi
    @bucco
    Further to Niall's post....
    The NAV5 (Wi-Fi) devices normally update using Wi-Fi....
    If Wi-Fi is not available or is slow/unstable/unreliable.....
    See Option... (2) Connect over USB....
    Here... https://discussions.tomtom.com/en/discussion/comment/1698108/#Comment_1698108

    ATB YFM
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