TomTom RIDER 550- screen goes dark — TomTom Community

TomTom RIDER 550- screen goes dark

bardicastlebardicastle Posts: 4 [Apprentice Seeker]
edited March 2020 in RIDER
Hi All
Has anyone had a problem with the screen going bank whilst riding a pre programmed route? it only happens for a short while between 3 to 10 seconds. but can be very annoying if you on top of a junction you may need to take.

Best Answer


  • bardicastlebardicastle Posts: 4 [Apprentice Seeker]
    Thank you very much I'll give it a try :)
  • RoadRiderRoadRider Posts: 726 [Revered Pioneer]
    There is a second reason why you can get blank screens (and even spontaneous reboots) on a Rider 550.
    When your Rider still has this problem after enabling rotation lock check your BlueTooth connections.

    Sometimes when your Rider can’t fully connect to the BlueTooth device it keeps retrying this also causes blank screens and even spontaneous reboots.

    This happened to me with a not supported BlueTooth headset.
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