go tom tom 6200 not allowing a soft reset — TomTom Community

go tom tom 6200 not allowing a soft reset

My tom tom 6200 has had a hissy fit keeps turning itself off then shows a wavy screen similar to a power cable problem so replaced cable now it has gone to a red cross can't reset it to the spinning cog in order to reset anybody got ANY idea what i can try next? i've even tried going to customer services page but that directs me to repairs but can't contact them directly as no numbers are available so am going round in circles.

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