The internet keeps bombing out whenever I connect the "Via 52 " using the provided USB cable

Ktoh78

I still have not updated to latest map version.

rider1rider

probably your usb port on the computer causing the wifi to drop. try a different usb port. it can be a computer or hardware issue.

YamFazMan

Hi
@Ktoh78

On the rare occasions I have a problem with myDrive Connect
I Delete MyDrive Connect using the free version of Revo Uninstaller then Reinstall MyDrive Connect....
Using the Method Here... https://discussions.tomtom.com/en/discussion/comment/1682074/#Comment_1682074
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Or instead of UN-installing & RE-installing MyDrive Connect
I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program just as effective for giving MyDrive Connect a CPR...
See... https://discussions.tomtom.com/en/discussion/comment/1686214/#Comment_1686214
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JimB0b wrote: »
Thanks YamFazMan
I'm on a Mac but have found the two folders you mentioned (Home3 and MyDriveConnect) and deleted them. Hurrah.. that's done the trick after a couple of frustrating weeks I've updated it successfully.
Many thanks for the advice.


On a Mac....
The "HOME3" and the "MyDrive Connect" folders are located here...
MacOS: Users\Username\Library\Application Support\TomTom\
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"Download/installation interrupted".....
Are your USB ports set for power saving "USB Selective Suspend"
See... https://discussions.tomtom.com/en/discussion/comment/1694455/#Comment_1694455
ATB YFM