I have forgotten my account name — TomTom Community

I have forgotten my account name

HyvisHyvis Posts: 2 [New Seeker]
I dont remember, what is the email I used when i registered in TomTom account. What can I do?

Answers

  • VikramKVikramK Posts: 10,933 Moderator
    Hi @Hyvis

    Welcome to the community!

    The account you are using for the community now is linked to the device with the serial number starting GI(TomTom XL )

    Is that the device you wish to update?

    Regards
    Vikram
  • HyvisHyvis Posts: 2 [New Seeker]
    Hi and thanks!
    Thats right, I have old account for XXL.

    But I have two new devices. They are Start 25 and GO 500 or GO 510. Those are in same account.
  • VikramKVikramK Posts: 10,933 Moderator
    Hi @Hyvis

    Could you send me the serial number for those devices through a private message, please?

    Regards
    Vikram
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