I have forgotten my account name — TomTom Discussions

I have forgotten my account name

Hyvis
Hyvis Registered Users Posts: 2
New Seeker
in MyDrive Connect
I dont remember, what is the email I used when i registered in TomTom account. What can I do?

Answers

  • VikramK
    VikramK Registered Users, Administrators Posts: 13,110
    Moderator
    Hi @Hyvis

    Welcome to the community!

    The account you are using for the community now is linked to the device with the serial number starting GI(TomTom XL )

    Is that the device you wish to update?

    Regards
    Vikram
  • Hyvis
    Hyvis Registered Users Posts: 2
    New Seeker
    Hi and thanks!
    Thats right, I have old account for XXL.

    But I have two new devices. They are Start 25 and GO 500 or GO 510. Those are in same account.
  • VikramK
    VikramK Registered Users, Administrators Posts: 13,110
    Moderator
    Hi @Hyvis

    Could you send me the serial number for those devices through a private message, please?

    Regards
    Vikram

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