How long for delivery? — TomTom Community

How long for delivery?

It says 1-3 business days... I'm well beyond the 3 days and it hasn't been dispatched, nor have I received a tracking number as promised.
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Answers

  • VikramKVikramK Posts: 9,026 TomTom Moderator
    edited March 13
    Hi @KarlM

    Please contact the customer service to review the order status. They should be able to help you.

    Regards
    Vikram
  • KarlMKarlM Posts: 10 [Apprentice Seeker]
    A week on and still waiting. I did contact CS and was effectively told "there's an issue somewhere...we're looking in to it."

    So three weeks now - joy...
  • KarlMKarlM Posts: 10 [Apprentice Seeker]
    Yet another week later and yet another week without any kind of update from TT as to why there's no TomTom being delivered..

    Sick and fed up of being fobbed off now. Asked PayPal to refund.


    Advise for potential TomTom customers... Don't bother, they take your money and refuse to honour refund or delivery requests.
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