tomtom 6100 frozen

POGZY

after updateing my tomtom 6100 my unit freezes with the message no maps found ive followed some instructions on how to reboot the unit still sticks with the same message no maps found tried the other sugestion deleat all from folder and redownload but still getting nowhere same message everytime can any help me i have a 300 mile jurney tomorrow morning so need it working fast thanks paul

DougLap

Hi @POGZY

Follow the No Maps found video here and I suggest that you try and add a small map like Venezuela which will go on the internal memory. Leave that map there as a keeper as that will then enable the device to started up normally and you can then try and resolve any issues you may have during any further updates.

If you have not got an extra memory card fitted then it may well be that you need to add one. A Micro SD Class 10 card either 16gb or max 32gb is suggested and a Sandisk, Samsung or similar major make for m a reliable source to avoid fakes. This extra ra memory is needed because some maps are getting too big to fit on the internal memory.

https://discussions.tomtom.com/en/discussion/1034305/what-to-do-if-your-device-displays-no-maps-found/p1?new=1

Doug

DougLap

Hi @POGZY

Follow the No Maps found video here and I suggest that you try and add a small map like Venezuela which will go on the internal memory. Leave that map there as a keeper as that will then enable the device to started up normally and you can then try and resolve any issues you may have during any further updates.

If you have not got an extra memory card fitted then it may well be that you need to add one. A Micro SD Class 10 card either 16gb or max 32gb is suggested and a Sandisk, Samsung or similar major make for m a reliable source to avoid fakes. This extra ra memory is needed because some maps are getting too big to fit on the internal memory.

https://discussions.tomtom.com/en/discussion/1034305/what-to-do-if-your-device-displays-no-maps-found/p1?new=1

Doug

POGZY

hi doug thank you at the moment ive formated the micro card on my sons sat nav and trying to download again about 15 time in the last 24 hours it will download then start to install then fail and as i said the unit is frozen at no maps found so WHEN??? it fails this time i will try what you have said to try many thanks i will defenetly try yours out as soon as this atemp FAILS

DougLap

Hi @POGZY

I am not sure but I think you will find that the card has to be formatted on the Device it is going to be used on. If I am correct then you will have to reformat it to Fat32 in your PC before using.

The thing to do is to follow the No Maps Found video and try and load a small map then you can sort out real;oading the main map you want with an Extra memory card installed if necessary..

Doug