Micro SD card
dtjb
Posts: 10 [Apprentice Seeker]
Hello, today I bought and installed a micro SD card into the device, a START 52. This as the map updates were too large and after having spoken to TOM TOM customer service. The format of the card was done on the device, as prescribed, but now when I try to connect to TOM TOM, the device does nothing and the SD card is not visible. Any ideas??
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Best Answers
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DougLap
Posts: 7,996 
SuperuserHi @dtjb
There are some cards that do not seem to work properly in the TT units but I would take the card out and Reformat it in my PC. Format it to Fat32 doing a full Format not a Quick Format then try again.
I suggest a Sandisk, Samsung or similar major make from a reliable source to avoid fakes.
Doug7
Answers
Superuser
Assume you formatted the card for Maps. Try a Soft Reset with the card in it. ie Turn the unit on and when ready to use Hold the ON/OFF button in for about 20 seconds plus until you hear the drumroll sound then let the button go. The unit will restart.
Doug
Superuser
There are some cards that do not seem to work properly in the TT units but I would take the card out and Reformat it in my PC. Format it to Fat32 doing a full Format not a Quick Format then try again.
I suggest a Sandisk, Samsung or similar major make from a reliable source to avoid fakes.
Doug
Superuser
Glad you are sorted.
Fully Format the other card back to Fat32 and then you may be able to use it to import/export routes from your unit or find another use fo fit.
Doug