TomTom start 25 no satellites — TomTom Community

TomTom start 25 no satellites

I have a TomTom Start25. I've updated the software and every update is installed correctly. I have no satellites and the device is useless. Any ideas, I've done soft and hard reboot etc. Nothing works. It turns on but can't find and GPS data. Thanks

Answers

  • VikramKVikramK Posts: 9,026 TomTom Moderator
    Hi @DamianDexter

    Welcome to the community!

    Make sure that the device view is obstructed. If you are in a wooded area, near tall buildings or water it can take longer than normal for your device to receive a GPS signal.

    Try moving to an area with an open view of the sky if possible.

    Regards
    Vikram
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