I am trying install latest map. My device says it is updating. my PC says waiting on device

alanlymm
alanlymm Registered Users Posts: 1
New Seeker
in MyDrive Connect
not only that but now I seem to have no map at all installed. GO 6000

Answers

  • YamFazMan
    YamFazMan Posts: 21,152
     Superuser
    edited March 2020
    Hi
    @alanlymm

    The GO 6000 is a NAV4 Device with 8GB of On-Board Memory... The Full Europe map size is now 9GB+ and exceeds the device memory, you will need to install a 16GB or 32GB (Max size) Class10 Micro SDHC Memory card....
    @VikramK or @lampard the Forum Moderators should pick this up and check for any live Map subscriptions an if required will allocate a small Map to act as a keeper
    Important See Catch22... https://discussions.tomtom.com/en/discussion/comment/1686043/#Comment_1686043
    ATB YFM
  • VikramK
    VikramK Administrators Posts: 14,307
    Moderator
    Hi @alanlymm

    A small map of UK and ROI has been activated for your device. It should be offered for download in MyDrive Connect.

    Could you try installing it on the internal memory of the device.

    Regards
    Vikram

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