4 months I have tried to update the map of my TomTom20 navigator. Every time, was it weekday or week
Best Answer
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YamFazMan Posts: 18,713
SuperusersHi
@nestori43
Welcome to the site....
Is your device a Start 20 ???
On the rare occasions I have a problem with myDrive Connect
I Delete MyDrive Connect using the free version of Revo Uninstaller then Reinstall MyDrive Connect....
Using the Method Here... https://discussions.tomtom.com/en/discussion/comment/1682074/#Comment_1682074
______________________
Or instead of UN-installing & RE-installing MyDrive Connect
Welcome to the site....
If I have a problem with MyDrive Connect... I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program will usually bring MyDrive Connect back to life...
See... https://discussions.tomtom.com/en/discussion/comment/1704775/#Comment_1704775
______________________Thanks YamFazMan
I'm on a Mac but have found the two folders you mentioned (Home3 and MyDriveConnect) and deleted them. Hurrah.. that's done the trick after a couple of frustrating weeks I've updated it successfully.
Many thanks for the advice.
On a Mac....
The "HOME3" and the "MyDrive Connect" folders are located here...
MacOS: Users\Username\Library\Application Support\TomTom\
ATB YFM
5
Answers
Superusers
@nestori43
Welcome to the site....
Is your device a Start 20 ???
On the rare occasions I have a problem with myDrive Connect
I Delete MyDrive Connect using the free version of Revo Uninstaller then Reinstall MyDrive Connect....
Using the Method Here... https://discussions.tomtom.com/en/discussion/comment/1682074/#Comment_1682074
______________________
Or instead of UN-installing & RE-installing MyDrive Connect
Welcome to the site....
If I have a problem with MyDrive Connect... I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program will usually bring MyDrive Connect back to life...
See... https://discussions.tomtom.com/en/discussion/comment/1704775/#Comment_1704775
______________________
On a Mac....
The "HOME3" and the "MyDrive Connect" folders are located here...
MacOS: Users\Username\Library\Application Support\TomTom\
ATB YFM
Superusers
Hi
@nestori43
You're welcome, glad you're sorted
ATB YFM