the installer just keeps going to instal page

CanB
CanB Registered Users Posts: 4
Novice Seeker
in MyDrive Connect
the instal said successful but just keeps asking for the same information and not opening my drive
the Tomtom says connecting to the computer and as MyDrive doesn't open no connection

Comments

  • VikramK
    VikramK Administrators Posts: 14,283
    Moderator
    edited March 2020
    Hi @CanB

    Which is the operating system installed on your computer?

    Have you tried a clean re-install and running it as an Administrator(if Windows)?

    Regards
    Vikram

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