I have a voice I purchased that I want to transfer to my new TomTom Go Supreme?

bmerryusa
Registered Users Posts: 3 
Apprentice Seeker

Apprentice Seeker
I want to transfer my purchased voice from my old TomTom to the new Go Supreme I just purchased. I do not see it in my list of voices. How do I go about transferring it?
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Best Answers
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Hi @bmerryusa
What is the voice? If it is compatable with your new unit then @VikramK will add it to your account so you can downloaded.
Doug5 -
Hi @bmerryusa
Welcome to the community!
I have reactivated the voice for the GO SUPREME linked to your account.
I am not 100% sure about it's compatibility. Try to see if the voice gets offered for download when the device is connected to a WiFi internet connection.
Regards
Vikram6
Answers
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Hi @bmerryusa
What is the voice? If it is compatable with your new unit then @VikramK will add it to your account so you can downloaded.
Doug5 -
Thank you, it was Sylvia. She was british, and and she would say funny things. I see it listed under my old device BMxxxxxx726.
Mod edit: Please don't post private or personal information on a public forum. Thanks!
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Hi @bmerryusa
Welcome to the community!
I have reactivated the voice for the GO SUPREME linked to your account.
I am not 100% sure about it's compatibility. Try to see if the voice gets offered for download when the device is connected to a WiFi internet connection.
Regards
Vikram6 -
Thank you, I was able to download it, but it will only work if I switch units to kilometers which is strange because England uses miles. I’ll give it a try on a trip and see what happens.0
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I purchased "Snoop Dogg" voice for my old TomTom, how do I transfer it to my new Go Premium 6???0
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celebrity voices are no longer available on our online store, so we have stopped assigning them to the account.0
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Any idea why? Asking for a friend. Friend = Wife!!!!!
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Why? because Tomtom no longer offers them https://www.tomtom.com/en_gb/sat-nav/maps-services/shop/navigation-voices/0
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This is the wife speaking......why don't Tomtom offer them anymore?0