I have a voice I purchased that I want to transfer to my new TomTom Go Supreme?

bmerryusa

I want to transfer my purchased voice from my old TomTom to the new Go Supreme I just purchased. I do not see it in my list of voices. How do I go about transferring it?

DougLap

Hi @bmerryusa

What is the voice? If it is compatable with your new unit then @VikramK will add it to your account so you can downloaded.

Doug

VikramK

Hi @bmerryusa

Welcome to the community!

I have reactivated the voice for the GO SUPREME linked to your account.

I am not 100% sure about it's compatibility. Try to see if the voice gets offered for download when the device is connected to a WiFi internet connection.

Regards
Vikram

DougLap

Hi @bmerryusa

What is the voice? If it is compatable with your new unit then @VikramK will add it to your account so you can downloaded.

Doug

bmerryusa

Thank you, it was Sylvia. She was british, and and she would say funny things. I see it listed under my old device BMxxxxxx726.


Mod edit: Please don't post private or personal information on a public forum. Thanks!

VikramK

Hi @bmerryusa

Welcome to the community!

I have reactivated the voice for the GO SUPREME linked to your account.

I am not 100% sure about it's compatibility. Try to see if the voice gets offered for download when the device is connected to a WiFi internet connection.

Regards
Vikram

bmerryusa

Thank you, I was able to download it, but it will only work if I switch units to kilometers which is strange because England uses miles. I’ll give it a try on a trip and see what happens.