So I renewed the subscription for tomtom via the app on my iPhone, but now I have an Android

melvinvdstraten

so I have renewed the subscription for tomtom via the app on my iPhone but now I have an Android phone (new) and wanted to install tomtom on that thing well until I want to restore my purchases then it says that I have no purchases everything is correct my mail address everything and if I look through the site of tomtom also nothing but I took my old iPhone with it and then it works how can I solve this



Mod edit: Machine translated(Dutch)

Lochfrass

Hi.

Look what VikramK wrote here:
https://discussions.tomtom.com/en/discussion/comment/1691113/#Comment_1691113

melvinvdstraten

okay so that really sucks though that could just go first also now I have a subscription to all and have an android

Mod edit: Machine translated(Dutch)

Lochfrass

But you can try what happens when you log in to the Android App under TomTom Services with your TomTom account if you haven't tried that yet