Installing a new Map on Blue&Me Tom Tom 2

alexwar

I have bought a Blue&Me Tom Tom 2 from USA....but I am in Australia. The device has US/Canada Maps. How can I delete this Map and install the latest Australia Map ? I have been unbale to do that using My Drive Connect. S/N is TH1111K00034

Jim07

Hello.

@alexwar You should go to our website and purchase the Australian map

https://www.tomtom.com/en_en/drive/maps-services/shop/travel-map/australia/

Once it will be down, just go to Mydrive Connect and the Australian map will be offered.

At this time you will have the opportunity to un-install the USA map and to Install the Australian one.

Regards,

Jim

VikramK

Hi @alexwar

The map is now active on the device account. It should be offered for download in MyDrive Connect.

Regards
Vikram

Jim07

Hello.

@alexwar You should go to our website and purchase the Australian map

https://www.tomtom.com/en_en/drive/maps-services/shop/travel-map/australia/

Once it will be down, just go to Mydrive Connect and the Australian map will be offered.

At this time you will have the opportunity to un-install the USA map and to Install the Australian one.

Regards,

Jim

alexwar

Thanks Jim. I did that and yes i select the right serial number# . How long it takes to show as available on My Drive connect ?

VikramK

Hi @alexwar

The map is now active on the device account. It should be offered for download in MyDrive Connect.

Regards
Vikram

alexwar

VikramK wrote: »

Hi @alexwar

The map is now active on the device account. It should be offered for download in MyDrive Connect.

Regards
Vikram

Works perfectly