sudden shut down Go 620 wifi — TomTom Community

sudden shut down Go 620 wifi

loydloyd Posts: 2 [Apprentice Traveler]
Sudden Shutdown

hello everyone.
I always update my tomtom 620 everytime there's notification that it needs to be updated through Wifi connection. So I assumed that everything is perfect. But one week ago while travelling using it, it suddenly shutdown. When I came home, I tried to start the button and it didn't work. I connected it to computer usb if the computer detect but no avail. I connected it to computer to charge overnight but still the device doesn't ON. Any suggestion please. thank u.


  • LochfrassLochfrass Posts: 14,074
    You can charge it for about 2 hours with a smartphone charger. Usb connectors of the PC sometimes do not provide enough power for charging.
    But if it was a whole night on it should be enough.

    Keep the power button pressed for about 30 seconds in the hope that it will come back to life.
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